Over the past 10 years, achieving gender balance in financial services has remained a challenge across Europe and worldwide, with the industry still male-dominated, particularly at the senior level. While there are now more women in senior leadership roles globally than ever before, progress has been incremental, and there is still a long way to go — something made clear by Oliver Wyman’s new Women in Financial Services Report 2020. Increasingly, this lack of gender balance is to the industry’s commercial detriment.